BlueWave Express Car Wash is a growing company at the forefront in an attractive niche of the car wash business. We are looking for an IT Support Specialist to join our Houston Office in Texas. If you have a positive and professional demeanor, excellent customer service skills and tech-savvy skills, you might be the ideal candidate for this position.
This position supports both local and field users in corporate, development, maintenance, and sales offices. Provide end-user support on company supported PC’s, peripherals, and desktop applications. Provides support for POS equipment
- Provide support for PCs and peripherals
- Provide support for desktop applications
- Setup and configuration of new PCs
- Troubleshoot and resolve hardware and software issues
- Running and terminating network cabling
- Identify and escalate issues requiring urgent attention
- Troubleshooting IP Phones
- Provide after hours and on call support for urgent issues
- Understanding of TCP/IP networking.
- Understanding of VOIP devices.
- Associates Degree in IT related field (preferred) or equivalent work experience.
- Understanding of IT Helpdesk practices with strong emphasis on customer service.
- Extensive knowledge of computer hardware, software, and basic networking.
- Experience working with managing user accounts and access.
- Support experience with Office 365 and other Microsoft Office products.
- Ability to work outside normal business hours when necessary.
- Ability to move and relocate computers, printers, monitors, and network equipment.
- Ability to multi-task, prioritize, and meet expectations within the allotted time-frames.
- Ability to initiate problem resolution and take ownership of an issue.
- Ability to communicate and work together with team members and management.
- Professional and positive attitude.
- Position requires a valid Texas driver’s license and clean driving records is required.
$15 – $18 per hour (DOE)
Competitive Benefits Package
To apply for the position, please submit your resume and cover letter.
To apply for this job email your details to firstname.lastname@example.org